Halal Bliss is strongly committed to protecting your privacy. 

Halal Bliss provides matrimonial, educational and other services to users around the world. Our Privacy Policy helps explain our information and data protection practices. For example, we talk about what data we collect and how this affects you. We also explain the steps we take to protect your privacy and giving you control over who you communicate with on our Services.

When we say “Halal Bliss,” “our,” “we,” or “us,” we’re talking about all Halal Bliss Services. This Privacy Policy (“Privacy Policy”) applies to all of our services, features, software, and website (together, “Services”) unless specified otherwise.

Please also read Halal Bliss Terms & Conditions (“Terms”), which describes the terms under which you use our Services

This statement discloses the information gathering process and the privacy and dissemination practices for our services. Halal Bliss has created this privacy statement in order to demonstrate our commitment to protecting your privacy.

Our Services may contain links to other websites and we are not responsible for the privacy practices or the content of such sites.

We have adopted the following practices in order to safeguard the confidentiality of your personal information to the best of our ability.

Introduction

This Policy details our commitment to protecting the privacy of individuals who visit our Websites (“Website Visitors”), who register to use the products and services which we market for (subscription available at www.halalbliss.com www.halalbliss.co.uk) the “Service(s)”. For the purposes of this Policy, the term, “Websites”, shall refer collectively to www.halalbliss.com and www.halalbliss.co.uk.

Scope Of This Policy

In addition to the Websites that link to this Policy, this Policy applies to the following:

  • www.halalbliss.com www.halalbliss.co.uk – a halal matrimonial solution to helping practicing Muslims find like-minded partners and to actively help resolve the current “marriage crisis” affecting the muslim ummah.

Our Services may contain links to other websites and the information practices and the content of such other websites are governed by the privacy statements of such other websites. We encourage you to review the privacy statements of any such other websites to understand their information practices.

This Policy includes Account Information (as defined below) and other information we collect in connection with your registration or authentication into our Services (as defined below), security and privacy practices, including how we protect, collect, and use electronic data, text, messages, communications or other materials submitted to and stored within the Services by You (“Service Data”).

Information That You Provide To Us

When you register to use our Services, you will be asked for some general identifying information which will enable us to provide you with this customised service. We gather contact information (such as your name, address, phone number, your email address, wali contact details in case of sisters) and demographic information (like your city of residence, gender and date of birth). We do not share, rent or sell this information to any third party. If you choose to become a Premium Member, we collect financial information (like your credit card number, billing address, phone number and expiry date). We will only use this information in the course of providing our Services to you, and will not under any circumstances share such information with outside parties.

If you sign-up for a free Account, you are not required to enter your credit card information unless and until you decide to continue with a paid subscription to our Services. Third-party intermediaries is used to manage credit card processing. The intermediaries are not permitted to store, retain, or use your billing information for any purpose except for credit card processing on our behalf.

We will only use your financial information in the course of providing our Services to you. The specific financial information we collect is not rented, sold, or shared with any third party, except to the financial institution that processes your transaction or where required by law. Public information will be available for registered members to view. This includes your demographic information such as gender, age, appearance, religion, occupation, and geographical location. You are required to read the Terms & Conditions in order to understand your rights, privileges and obligations whilst using our services as a free or paying member.

We refer to any information described above as “Account Information” for the purposes of this Policy. By voluntarily providing us with Account Information, you represent that you are the owner of such personal data or otherwise have the requisite consent to provide it to us.

Other Submissions:

We ask for and may collect personal information such as name and email address from you when you submit web forms on our helpdesk or lead pages as part of our educational and promotional programs or requesting customer support, or otherwise communicating with us.

As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our Websites and Services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, the information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, we connect personal information to information gathered in our log files as necessary to improve our Websites and Services. In such a case, we would treat the combined information in accordance with this Policy.

Customer Support. 

You may provide us with information related to your use of our Services, including copies of your messages, and how to contact you so we can provide you customer support via our contact page.

How We Use Information That We Collect

General Uses: 

We may use the information we collect about you (including personal information, to the extent applicable) for a variety of purposes, including to (a) provide, operate, maintain, improve, and promote the Services; (b) enable you to access and use the Services; (c) process and complete transactions, and send you related information, including purchase confirmations and invoices; (d) send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages; (e) send promotional communications, such as providing you with information about products and services, features, surveys, newsletters, offers, promotions, contests, and events; and provide other news or information about us and our partners. You can opt-out of receiving marketing communications from us by contacting us at [email protected] or following the unsubscribe instructions included in our marketing communications; (f) process and deliver contest or sweepstakes entries and rewards; (g) monitor and analyze trends, usage, and activities in connection with the Websites and Services and for marketing or advertising purposes; (h) investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities; (i) personalize the Websites and Services, including by providing features or advertisements that match your interests and preferences; and (j) for other purposes for which we obtain your consent.

Legal Basis For Processing (EEA Only):

If you are an individual from the European Economic Area (EEA), our legal basis for collecting and using the personal information will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where: (a) we have your consent to do so, (b) where we need the personal information to perform a contract with you (e.g. to deliver the Services you have requested), or (c) where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms). In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.

Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our (or a third party’s) legitimate interests which are not already described in this Notice, we will make clear to you at the relevant time what those legitimate interests are.

If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided at the end of this policy.

Testimonials:

We may post testimonials on the Websites that may contain personal information. We obtain your consent to post your first name along with your testimonial or keep it anonymous if you request so. If you wish to update or delete your testimonial, you can contact us at the contact page.

With Your Consent:

We may also share personal information with third parties when we have your consent to do so.

How Long We Retain Your Personal Information:

We will retain your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it at the end of six months, this will be done upon your request for deletion after you have closed or cancelled your account, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store/depersonalize your personal information and isolate it from any further processing until deletion is possible. 

You can always verify or request the removal of the personally identifiable information we have collected and change your registration information by visiting the appropriate subsection of “Edit Profile” To make changes to your profile, suspend your account, or remove your account completely, you may do so at any time by hiding the profile from “Profile options” page. Once the profile is hidden, you will no longer receive any electronic communication from the site, and no members can view your profile information.

Monitoring And Moderating Online Activity

Our members communicate with each other through the onsite messaging function. In order to ensure that Islamic Principles of modesty are maintained we reserve the right to monitor these messages to see if any of our site terms have been broken. Member submissions that appear on the public area of the site are moderated and, if necessary, we reserve the right to edit, delete, remove or not use any communication on a public area of the site.

Additional Rights For EEA And Certain Other Territories:

If you are from certain territories (such as the EEA), you may have the right to exercise additional rights available to you under applicable laws, including:

  1. Right of erasure: In certain circumstances, you may have a broader right to erasure of personal information that we hold about you – for example, if it is no longer necessary in relation to the purposes for which it was originally collected. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.
  2. Right to object to processing: You may have the right to request that Zendesk stop processing your personal information and/or to stop sending you marketing communications.
  3. Right to restrict processing: You may have the right to request that we restrict processing of your personal information in certain circumstances (for example, where you believe that the personal information we hold about you is inaccurate or unlawfully held).
  4. Right to data portability: In certain circumstances, you may have the right to be provided with your personal information in a structured, machine readable and commonly used format and to request that we transfer the personal information to another data controller without hindrance.

Children’s Personal Information

We do not knowingly collect any personal information from children under the age of 18. If you are under the age of 18, please do not submit any personal information through our Websites or Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the Websites or Services without their permission. If you have reason to believe that a child under the age of 18 has provided personal information to us through the Websites or Services, please contact us at the contact page, and we will use commercially reasonable efforts to delete that information.

Changes To This Policy

If there are any material changes to this Policy, you will be notified by our posting of a prominent notice on the Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Website or the Services constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of the Websites and the Services but we recommend that you talk to us at the contact page before discontinuing our services.